Refund and Cancellation Policy
Thank you for choosing dusolnotes.in for your DU SOL exam preparation.
Digital Products and Downloads
Our "Smart Notes" and other premium study materials are delivered strictly as digital PDF downloads. Due to the digital nature of these products, they are deemed "used" immediately upon opening or downloading.
Therefore, all sales are final. We do not offer refunds, exchanges, or cancellations once a purchase is successfully completed and the download link has been provided to you.
Technical Issues & File Delivery
We are committed to ensuring you receive the materials you paid for. If you encounter any of the following issues:
- The download link provided after payment is broken or missing.
- The PDF file downloaded is corrupted, blank, or unreadable.
- You completed the payment successfully, but did not get redirected to the download page.
Please contact our support team within 3 days of your purchase. We will manually verify your payment and send a replacement PDF file directly to your registered email address.
Contact for Issues
If you face any issues accessing your digital purchase, please reach out to us:
- Email: dusolnotes@gmail.com
- Response Time: We aim to resolve all access issues within 24-48 working hours.
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